Banner Health FAQs

MyHR Support - Contact the My HR Resource Center:

Your centralized team of dedicated Banner HR team members are here to help you navigate MyHR|Workday, perform actions in the system, answer HR-related questions and provide direction or escalation.

• Find information on Banner Connect <https://bannerhealth.sharepoint.com/sites/Connect/HR/MyHR-Workday/Pages/Support-Help.aspx>
• Call (602) 747-MyHR (6947) Monday – Friday
• Submit an Ask MyHR case <https://svcnowprod.service-now.com/sp/?id=mc_category&sys_id=33677bebdb5fbf803ca171dabf9619ab&catalog_sys_id=f3d581d6db80cc583ca171dabf9619a6>
• Email HRTransactionSupport@bannerhealth.com

**Former employees can either call the MyHR Resource Center at 602-747-6947 or email HRTransactionSupport@bannerhealth.com requesting a copy of their W2 mailed or emailed.  They will need to provide 2 of the 3 identifier’s; Lawson/Employee number, DOB, or last 4 of their social.

Specific Information for 2025...

W2s will be mailed to previous employees. If you need to update your mailing address, you have until January 10^th at 2pm. Send an email with the  to HRtransactionsupport@bannerhealth.com - Include their name (last name at the time they left Banner) , last 4 of social and birth date. 

After the 10th, you will need to reach out to MyHR starting on or around February 12^th to have a case opened and a reissued copy sent to them. This February date allows the W2 to be mailed to them and if they have an open forwarding with the Post office. 

The number for those to call after February 12^th is 602-747-6947 - they can select either option 1 for HR or 2 for payroll - either area will submit a case on your behalf.