Banner Health FAQs

Great question! The short answer: our ticketing system is valuable because it's a serious time-saver.  Yes, completing another form just feels like torture. But the good news?:our forms:

• quickly clarify your research needs up front so we don't waste more time asking you additional clarifying questions. Long email threads cut into staff time.
•  are streamlined & accessible by all library staff in real-time, so your requests are received and documented in a timely fashion.

Ultimately, email communication carries a high margin of error: emailing specific individuals increases the likelihood that requests will be lost, embedded, or altogether unseen and unfulfilled. All Banner Library staff are confident in answering your questions or quickly routing you to the right place.