Banner Health FAQs

Micromedex app on your phone

In order to get the Micromedex app on your phone, you will need to be either a Banner Health computer, logged into Global Protect or have a library issued OpenAthens account. 

Micromedex has a new app and process for access (2025)

1. Uninstall the app on your phone
2. Reinstall the app on your phone. 
3. When you open the app on your phone for the first time, a code will appear on the screen. It looks like this. You will need to record this code for step 7. 
4. Go to the Micromedex website, clink in the top right corner, Mobile Application Process
5. The next screen should have three choices, choose: Micromedex Mobile App Access (Included with subscription)
6. On this page there is a link, 1/2 way down the page, below step 4, Follow the link to activate new mobile app via Micromedex online activation page.
7. This will open a new page where you will add the code that was displayed on your phone. Looks like this.
8. If all goes well, success!

Micromedex on you home computer

Start on the Library website: library.bannerhealth.com>Resources>M>Micromedex 

When prompted, choose either Banner Health Employee and use your Banner Health email, password and Microsoft Authenticator app to login into the resource. Or choose No Banner Email, No Problem, which directs you to log in with your OpenAthens account.