Answered By: Library Admin
Last Updated: Apr 28, 2021     Views: 5

NOTE:  If you have a question about accessing online library resources, please read the file included with this FAQ to see if it helps. 

Read this "handout" to learn how we can help you. 

About Us

The Library Services team is here to serve the needs of Banner Health employees and affiliates (Including Sonora Quest Laboraties). Our staff is available for remote one-on-one consultations or group instruction to help with research, search strategies, resource navigation, article delivery or sharing, citation management, literature searches and other information needs. *All our services are provided free of charge except for poster printing (BUMCP).

Visit the Library Online

Banner Health Library Services offers online resources and virtual assistance. Team members answer questions via chat as well as by email, telephone, and normally in-person.

Get in Touch

  • Chat with Library Services Monday to Friday 8:00 AM – 4:30 PM.
  • Call us Monday to Friday 8:00 AM – 4:30 PM @ 602-839-4353
  • Find library tutorials 24/7 on

Online Resources

Databases— Medline, PubMed, Cochrane, Ovid Emcare,

**Up-To-Date is available to SQL employees on-site (and not through the Banner Health subscription)

Electronic books & journals

Board prep & MOC

Access full text articles

Offsite access to resources is available through Banner Health VPN or an OpenAthens account(registration form on website - Off-Site Access).

Contact a Librarian

Request a literature search using the research request form found on the library website or email

Schedule an individual consultation

Arrange group instruction

Get assistance publishing research articles

Article Delivery

Request articles using the Article and Book Chapter request form on or email

Request articles directly within PubMed, Ovid or QxMD when you start from our special library links

Rush or urgent patient service, call 602-839-4353

Additional Services

Journal Reading Apps QxMD & Browzine

Table of Contents Alerts

Publishing assistance

Business centers at BUMCP & BDMC

Frequently Asked Questions

Q: How do I access the library from home?

In order to access full text articles from home, you will need to apply for an Open Athens account. The application can be found on our website – Off-site Access

Q: What is an OpenAthens account?

OpenAthens is an authentication system that provides access to multiple online resources with a single username and password. OpenAthens provides access to resources anytime, anywhere, from any device with an internet connection. With OpenAthens, users may also get to online databases, books and journals.

Q: Can I consult with a librarian about research and resources?

Yes; we recommend that you schedule an appointment. Consultations can be conducted over the phone or virtually on your computer.

Q: What if I would like a library overview for my staff?

Use the instruction request form found on to request a virtual instruction session.

Q: I work with Sonora Quest; do I have access to a specific resource?

Yes, with very few exceptions. Some resources (very few) must be accessed while on Banner Health's network. If you have any questions about a particular resource, please read the file included with this FAQ.  If you still have questions please contact us.

Q: If I need to request a journal article for urgent patient care, can I use the Chat?

Yes, Monday to Friday between 8:00 AM –4:30 PM


Banner Health Library Services